Approval hierarchy means supplier can assign credit approval levels to individual manager users by a set $ value. 


  • Approval hierarchy is located under the ‘My profile’ tab and can be set up and edited by an admin user. 
  • 1CAH has been designed to allow suppliers with multiple approvers, based on the dollar value of credit being extended to be notified when they are required to assess a prospect application.  
  • This ensures the right people are involved in the credit approval decision based on pre-set rules the supplier has set up.
  • 1CAH allows for up to 5 levels of approval and a supplier can choose to have multiple numbers of approvers at each level.  A level is determined by the value, the maximum value set in 1CAH is the maximum amount of credit a prospect can apply for through the application process.  


For example: You might set your account up with three approvers based on different values;


Admin or manager user 1: Applications up to $5k - Minimum level of approval required

Admin or manager user 2: Applications up to $50k - User 1 and 2 to approve up to $50k

Admin or manager user 3: Anything up to $500K - User 1, User 2 and User 3 to approve up to $500k



Examples ; An application comes through for $40k - User 1 (first) and User 2 (second) have to approve. A $100k application all three Users are required to approve - one after the other, only being notified when it's your turn.