Admin users can customise emails via Profile tab > Email customisation > Click edit button next to the email notification you would like to customise.



Suppliers can:


Messaging:  Tailor messaging to align with your own brand voice.

Time delay:  The system will delay when emails are sent.  For example, if you approve an application and want to add a 1hour time delay to give your sales rep time to follow up, or to load in your systems - now you can.

Attachment:  Add your DD form, price list or latest newsletter.

Link:  Direct your new customer to your website or ordering system.


Example of approval email customisation below - once ready you can preview and save or just press save



View the short email customisation tutorial here: