Status indicators with definition are:
Not started: Where the customer/supplier has not started this section of the process.
In progress: Where the customer/supplier has started a section of the process but not completed.
Complete: Where that section of the process is completed in full, includes pass/fail outcomes.
An application can be approved regardless of whether any section of the application is in progress or completed. The decision still sits with the supplier.
Colour status indicators:
Light grey: not started
Dark grey: in progress
1Centre blue: complete
Red: email bounced